Industrial Cover is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or use our services. By accessing our website and purchasing our products, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information in the following ways: When you create an account, place an order, or contact us, we collect your name, email address, phone number, shipping address, and billing information (such as credit card details). We also collect information about your usage of our website, such as IP address, browser type, device type, and pages visited, through the use of cookies and other tracking technologies. Additionally, when you make a purchase, we collect transaction details such as the products purchased, order amounts, and payment method.
2. How We Use Your Information
The personal information we collect is used for the following purposes: To process and fulfill your orders, including shipping, billing, and customer service. To send you updates on your order, respond to customer service inquiries, or notify you of important changes to our services, policies, or terms. To improve our website, product offerings, and customer service by analyzing usage patterns and feedback. With your consent, we may send you marketing communications related to our products, special offers, or updates. You can opt out of these emails at any time.
3. How We Protect Your Information
We are committed to ensuring that your information is secure. We use a variety of physical, electronic, and administrative measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, where all sensitive payment information is processed using Secure Socket Layer (SSL) encryption. Access to your data is restricted to authorized personnel, and we perform regular security audits to identify and address potential vulnerabilities. While we strive to protect your information, no method of online transmission is 100% secure. We recommend that you take precautions to protect your account information and promptly notify us if you believe there has been unauthorized access to your account.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your personal data with trusted third-party service providers in the following cases: To process payments, fulfill orders, provide customer service, or send marketing communications. These providers are required to protect your personal data and use it only for the specific purpose for which it was shared. We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests. In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner. We will notify you if this occurs.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and personalize content and advertisements. Cookies are small files stored on your device that allow us to recognize your preferences and improve your experience on our website. You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
6. Your Data Privacy Rights
As a customer, you have the following rights regarding your personal information: You have the right to request access to the personal data we hold about you. You have the right to request that we correct any inaccurate or incomplete personal information. You have the right to request that we delete your personal information, subject to certain legal exceptions. You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly. You may request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format. To exercise any of these rights, please contact us at support@industrialcover.co.uk. We will respond to your request in accordance with applicable data protection laws.
7. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to Industrial Cover, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the most recent update will be indicated at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.