At Industrial Cover, we are committed to providing a smooth, secure, and transparent shopping experience. This Payment Policy outlines the methods of payment we accept, how payments are processed, and other important information related to your transactions.
Accepted Payment Methods
We accept Debit & Credit cards
Visa, Master card, Discover, American Express. All payments must be made in GBP (British Pound Sterling).
Payment Processing
All payments are processed securely using encrypted technology through trusted third-party payment gateways. Your payment information is never stored on our servers, and we follow strict security protocols to protect your data.
Orders will only be processed once full payment has been received and approved. If your payment is declined or flagged for verification, we may contact you to confirm details or request an alternative payment method.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email. This will include your order details, invoice, and expected delivery timeline. Please retain this confirmation for your records.
Taxes
All prices listed on our website are inclusive of VAT where applicable, and there are no hidden charges at checkout. You will see a full breakdown of charges, including any applicable taxes, before completing your payment.
Payment Issues
If you experience any issues during the payment process or believe you were charged incorrectly, please contact our customer support team immediately at support@industrialcover.co.uk or call +44 7365 009947. We will work promptly to resolve any concerns.