At IndustrialCover, we are committed to delivering your mobility solutions quickly, securely, and reliably. Our shipping policy is designed to be clear and transparent, so you know what to expect from the moment you place your order.
Shipping Locations
We currently ship to all states and territories in United Kingdom. International shipping is not available at this time.
Order Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Order Cut Off Time: 05:00 PM (GMT) Greenwich Mean Time (London) Shipping Costs & Estimates Delivery Times
Shipping Method | Handling Time | Transit Time | Shipping Costs |
Standard Shipping | 1–2 business days | 2–7 business days | Free Shipping |
Note: Delivery times may vary based on your location, courier delays, and stock availability.
Split Deliveries
If your order includes multiple items, you may receive them in separate shipments. You’ll receive tracking details for each parcel.
Delivery Issues & Delays
If your order is delayed due to unforeseen circumstances (e.g., courier issues, extreme weather), we will notify you by email and do our best to resolve it quickly.
Incorrect Shipping Address
Please ensure your delivery address is correct at checkout. IndustrialCover is not responsible for:
– Delays caused by incorrect or incomplete addresses
– Re-shipment fees for returned orders due to address errors
Damaged or Missing Items
If your order arrives damaged or if any item is missing:
1. Take clear photos of the packaging and product.
2. Contact our support team within 3 days of delivery.
3. We will arrange a replacement, refund, or resolution as appropriate.
Click & Collect
We do not offer a click and collect or pickup service for our products.
Need Help?
For any shipping-related questions, contact us at:
Business Name: industrialcover
Phone: +44 7365 009947
Email: support@industrialcover.co.uk
Address: 3a, Upper Rosemary Hill, Kenilworth, England, CV8 2PA, United Kingdom
Customer Service Opening Hours: Monday- Friday 09:00 AM-5:00 PM (GMT)
Response Time: We aim to respond within 1 business day.