Shipping Policy

Delivery locations

We deliver order across the United Kingdom at the customer’s address.

Shipping  Information

  • Cut-off time: 02:00 PM (GMT) Greenwich Mean Time (London) (Mon-Fri)
  • Handling time: 1-2 business days (GMT) Greenwich Mean Time (London)
  • Transit time: 1-2 business days (GMT) Greenwich Mean Time (London)
  • Delivery time: All destinations:2-4 business days (GMT) Greenwich Mean Time (London)

Shipping Charges
Free Shipping on all orders 

Delivery to an address other than the billing address:
You can receive the items at the address other than the billing address. For this, you have to put the details of the address in the box “Deliver to another address”. We will deliver your order to the address mentioned in that box. 

Order Tracking:
Once your order is dispatched, you will get an email having tracking details and order number. You can track your order by calling our helpline at +44 73650 09947 or by email at support@industrialcover.co.uk. You have to share your order number or full name to get information about your order status. 

Our Carriers:
For delivery we use different courier services that include DPD , FedEx and TNT. 

Signature required against the parcel:
The courier service we use requires your signature on the document to confirm that the parcel will be delivered to the authentic and right person. In case you are not available at home, the rider will try three attempts and then return your parcel to us. Furthermore, we will contact you for a new address for delivery. 

Delivery FAQ’s 

Where will my order be delivered?
We will deliver your order to the address you mentioned while making the purchase. If you want to receive your order at an address other than the billing address, then mention the address in the box “Deliver to another address. We will deliver your order to that address. 

What if the items are damaged in the parcel?
If you receive damaged items in your parcel, call us at +44 73650 09947 or email us at support@industrialcover.co.uk. We accept your request only if the returned items are unused and in original packing. The return request must be within 14 days after delivery. 

Can I track my order?
Yes, you can track your order by sharing your order number given to you by email when you place your order. For this, you have to call us at +44 73650 09947 or email at support@industrialcover.co.uk 

CONTACT INFORMATION

Website Name: Industrial Cover

Company Name: OCEAN MANAGEMENT (UK) LIMITED

Company Number: 05860172

Address: 3a, Upper Rosemary Hill, Kenilworth, England, CV8 2PA, United Kingdom

Email: support@industrialcover.co.uk

Phone: +44 7365 009947

Opening Hours: 9:00 AM to 5:00 PM Greenwich Mean Time (GMT) London Monday to Friday
Our dedicated team is committed to providing you with prompt assistance and will respond to your inquiry within 48 hours.

Free UK Shipping

On all orders

Easy 30 days returns

30 days money back guarantee

UK Manufacturer

Proudly Manufactured in the United Kingdom.

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